Questions & Answers

Everything you need to know about our jewelry pieces, shipping and exchanges.

  • At this time, we don't offer custom or personalized pieces. Each design in our collection has been thoughtfully curated, and we hope you'll find one that speaks to your love story.

  • Measure your wrist snugly with a soft tape measure, then add 0.5–1 inch for a comfortable fit. Our standard sizes are Small (6–6.5"), Medium (6.75–7.25"), and Large (7.5–8").

    Not sure? Drop us a message — we're happy to help.

  • Our pieces are shipped directly from our trusted partners, so delivery typically takes 7–14 business days within the US and 10–21 business days internationally. You'll receive tracking via email once your order is on its way.

  • We accept returns and exchanges within 14 days of delivery. Items must be unworn and in original packaging.

    If something isn't right, contact us and we'll do our best to make it perfect.

  • To keep your bracelet beautiful, avoid contact with water, perfumes, and lotions. Store it in a soft pouch or jewelry box when not worn, and gently polish with a soft cloth to maintain its shine. With a little love, it will last a lifetime.

  • Yes, we ship worldwide. International delivery typically takes 10–21 business days depending on the destination. Customs duties and import taxes may apply and are the responsibility of the recipient.

We're here to help — no question is too small when it comes to something you wear close to your heart.

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