Last Updated: August 13, 2026

Welcome to Love Letter Links. These Terms & Conditions (“Terms”) govern your access to and use of loveletterlinks.com, your purchase of our products, and your use of any related services we provide (collectively, the “Services”).

By accessing our website, placing an order, or otherwise using our Services, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

1. About Love Letter Links

Love Letter Links operates this website and offers jewelry and related products for sale through our online store.

Our website is hosted separately, while certain commerce services, including our shopping cart and checkout, are powered by Shopify.

2. Eligibility and Customer Information

By using our Services, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use the Services.

When placing an order, you agree to provide current, complete, and accurate information, including your email address, billing information, payment information, and shipping address.

You are responsible for ensuring that all information submitted during checkout is correct.

3. Products and Availability

We make every effort to display and describe our products as accurately as possible.

However, colors, finishes, size, scale, and other product details may appear slightly different depending on photography, lighting, screen settings, and the device used to view our website.

Because many of our jewelry pieces are delicate and may contain handmade or individually assembled elements, minor variations may occur.

All products are subject to availability.

We reserve the right to modify or discontinue products, limit quantities, or restrict sales of products at any time.

4. Pricing

All prices are listed in U.S. dollars unless otherwise stated.

Prices, promotions, discounts, and product availability may change without notice.

The price charged will be the price displayed at the time your order is submitted, subject to correction of errors.

If we discover an incorrect price or other material error after an order has been placed, we reserve the right to cancel the affected order and provide a refund for any amount already paid.

Applicable taxes, shipping charges, duties, customs fees, or other charges may be added where required.

5. Orders and Payment

Submitting an order constitutes an offer to purchase products from Love Letter Links.

We reserve the right to accept, decline, cancel, or limit an order when reasonably necessary, including due to product availability, suspected fraud, payment issues, pricing errors, or inaccurate customer information.

Payment must be successfully processed before an order can be fulfilled.

Please review your order carefully before submitting it.

If you need to request a change or cancellation, contact us as soon as possible at hello@loveletterlinks.com. We cannot guarantee that changes or cancellations can be made after an order has entered processing or fulfillment.

Products purchased from Love Letter Links are intended for personal use and may not be purchased for unauthorized commercial resale.

6. Shipping and Delivery

• Orders are processed and shipped according to our current Shipping Policy.

• All processing and delivery timeframes are estimates and are not guaranteed.

• Love Letter Links is not responsible for delays caused by shipping carriers, customs processing, severe weather, transportation disruptions, incorrect addresses provided by customers, or other circumstances outside our reasonable control.

• Customers are responsible for providing a complete and accurate shipping address at checkout.

• Tracking information will be provided when available.

• International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by their destination country.

• Please review our Shipping Policy for current processing and estimated delivery timeframes.

7. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our current Return & Refund Policy.

Customers are responsible for reviewing that policy before purchasing.

Eligibility requirements, return windows, product-condition requirements, return shipping responsibilities, and refund procedures are described in the Return & Refund Policy.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be waived or restricted.

8. Product Care and Normal Wear

Jewelry is subject to normal wear over time.

The appearance and longevity of jewelry may be affected by how it is worn, stored, cleaned, and cared for.

Love Letter Links is not responsible for damage caused by misuse, improper care, accidents, excessive force, improper storage, exposure to harsh chemicals, or other treatment inconsistent with any care instructions provided with the product.

Normal wear and tear is not considered a product defect.

Customers are responsible for reviewing and following applicable jewelry-care instructions.

9. Intellectual Property

Unless otherwise stated, all content associated with Love Letter Links, including our name, logos, branding, product names, product descriptions, photographs, graphics, designs, text, website content, and other creative materials, is owned by or licensed to Love Letter Links and is protected by applicable intellectual property laws.

You may use our website and content for personal, non-commercial purposes only.

You may not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or create derivative works from our content without our prior written permission.

Nothing in these Terms grants you ownership of or a license to Love Letter Links intellectual property except as expressly stated.

10. Acceptable Use

You agree not to use our website or Services to:

• Violate any applicable law or regulation.

• Submit false, misleading, or fraudulent information.

• Interfere with the security or functionality of our website or checkout.

• Introduce viruses, malicious code, or other harmful technology.

• Infringe upon our intellectual property or the rights of others.

• Collect or misuse another person's personal information.

• Harass, threaten, abuse, impersonate, or harm another person.

• Copy, scrape, reproduce, sell, or exploit our website or content for unauthorized commercial purposes.

• Attempt to circumvent security or access restrictions.

We reserve the right to restrict or terminate access to our Services when we reasonably believe these Terms have been violated.

11. Third-Party Services and Links

Our Services may include tools, links, integrations, or functionality provided by third parties.

For example, certain e-commerce and checkout functionality is provided by Shopify.

Third-party websites and services are governed by their own terms and privacy practices.

Love Letter Links is not responsible for the content, availability, security, accuracy, or practices of independent third-party websites or services.

You should review the applicable terms and policies of any third-party service you choose to use.

12. Relationship With Shopify

Certain commerce services used by Love Letter Links are powered by Shopify.

Purchases made from Love Letter Links are transactions directly between you and Love Letter Links. Shopify provides technology and related services that help facilitate our online commerce operations but is not the seller of Love Letter Links products.

To the extent applicable, information submitted through Shopify-powered functionality may also be processed by Shopify according to its applicable privacy policies and terms.

13. Privacy

Your privacy is important to us.

Our collection, use, disclosure, and protection of personal information is described in our Privacy Policy.

Because certain commerce services are provided through Shopify, Shopify may also process information in connection with your access to and use of those services.

By using our Services, you acknowledge that information may be processed by Love Letter Links, Shopify, payment processors, shipping providers, and other service providers as reasonably necessary to operate our store and fulfill orders.

Please review our Privacy Policy for additional information.

14. Reviews, Feedback, and Submissions

If you voluntarily submit a review, testimonial, photograph, suggestion, comment, or other feedback to Love Letter Links, you represent that you have the right to submit that content.

Unless otherwise agreed, you grant Love Letter Links a non-exclusive, worldwide, royalty-free right to use, reproduce, display, and share that content for purposes reasonably related to operating, improving, or promoting our business.

We will not knowingly attribute statements to you that you did not make or materially alter a testimonial in a misleading way.

You may not submit content that is unlawful, fraudulent, defamatory, infringing, abusive, obscene, or otherwise violates the rights of another person.

15. Errors, Inaccuracies, and Omissions

From time to time, our website may contain typographical errors, inaccuracies, or omissions involving product descriptions, pricing, promotions, shipping charges, transit times, availability, or other information.

We reserve the right to correct errors, update information, or cancel affected orders when reasonably necessary.

If an order is canceled after payment because of an error on our part, the applicable amount paid will be refunded.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and Services are provided on an “as is” and “as available” basis.

We do not guarantee that our website will always be uninterrupted, error-free, or completely secure.

Except for warranties that cannot legally be excluded and any express commitments made by Love Letter Links, we disclaim implied warranties to the fullest extent permitted by law.

Nothing in these Terms excludes or limits warranties, remedies, or consumer protections that cannot lawfully be excluded.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Love Letter Links will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the Services or purchase of our products.

Where permitted by law, our total liability arising from a particular product purchase will not exceed the amount you paid to Love Letter Links for the product giving rise to the claim.

These limitations do not apply where liability cannot legally be excluded or limited.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Love Letter Links and its owners, affiliates, employees, contractors, and service providers from third-party claims, liabilities, losses, or reasonable expenses arising from your material violation of these Terms, violation of applicable law, or infringement of another person's rights.

19. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed from these Terms.

The remaining provisions will continue in full force and effect.

20. Waiver and Entire Agreement

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with the policies referenced in them, constitute the agreement governing your use of the Services and supersede prior versions relating to the same subject matter.

21. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

Nothing in this section prevents a consumer from exercising rights or remedies available under laws that cannot legally be waived.

22. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, policies, products, Services, or legal requirements.

The most current version will be posted on our website with an updated “Last Updated” date.

Material changes will be communicated when required by applicable law.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by law.

23. Contact Us

If you have questions about these Terms & Conditions, please contact:

Love Letter Links
Email:hello@loveletterlinks.com
Website: loveletterlinks.com